Privacy Policy
This page — covers what data we collect, how we store it, and your rights to access, correct or erase it across the wdbos resmi account flow.
LEGAL REFERENCE
How We Handle Your Account Data
This is the wdbos resmi privacy policy, written for you in plain language. We explain what we collect when you open an account, how we store your verification...
Plain-language policyIndonesia-awareAccount-data focusUpdated regularlyYour rights inside
Our Privacy Posture and Your Rights
We collect only what we need to run your account: your registered name, contact handle, device fingerprint at sign-in, and the wallet reference you choose at the cashier. Where local law permits, we keep transaction logs for the period required by Indonesian financial-record rules, then we purge them. You can ask us to export your data, correct it, or close the account
and have personal fields erased — subject to retention duties tied to anti-fraud reviews. We never sell your contact details to third parties, and marketing messages stay opt-in. Cookie behaviour is documented separately on the cookie panel.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Privacy Contact Paths
Team online
Privacy Inbox
Write to our data desk for access, correction or deletion requests. We confirm receipt the same day and respond within the window Indonesian privacy practice expects from us.
Live Chat Escalation
Open chat from the lobby footer and ask for the privacy team. The agent routes you straight to a reviewer who handles account-data questions, not generic cashier issues.
Account Closure Desk
If you want your profile closed and personal fields erased, our closure desk walks you through the steps and confirms which records we must retain for compliance.
WHY VISITORS TRUST US
How We Keep This Policy Honest
Reviewed Quarterly
Our legal team revisits this policy every quarter and after any product change that touches your data. Edits are dated at the bottom so you can see exactly what shifted.
Indonesian Counsel
Local counsel familiar with Indonesian data-handling expectations sits in on every revision. That keeps the wording aligned with what regulators here actually look for.
Engineering Sign-off
Before we publish a change, our engineering lead confirms the platform behaviour matches the words. If the code does not do what we promise, we do not ship.
Plain Language
We rewrite jargon-heavy clauses into sentences you can read on your phone. If a paragraph needs a lawyer to decode, we treat that as a bug to fix.
Audit Trail
Every access to your stored profile is logged internally. Staff cannot browse account data casually — they need a ticketed reason, and that record stays attached.
User Feedback Loop
When you flag a clause that feels unclear, we read it and often rewrite it. Several lines in this policy exist because someone on the lobby asked us to clarify them.
PLATFORM COMPARISON
Consistency Across Our Policy Pages
Cookie Notice
Sister page focused only on browser storage, session tags and the analytics pixels we run. Linked from the lobby footer next to this policy.
Terms of Service
The contract side of your account: rules of use, dispute handling and account-closure grounds. Privacy questions are not resolved there — they live here.
AML Statement
Explains the verification checks tied to deposits and withdrawals. Cross-references this policy when those checks generate personal-data records we must keep.
Data Retention Schedule
A short companion table showing how long each record category lives before deletion. We point to it from the retention paragraph above for your convenience.
Marketing Preferences
Lives inside your account settings. The opt-in toggles documented there are governed by the consent rules described in this privacy policy.
Complaints Path
If a privacy answer from us does not satisfy you, the complaints path explains the next steps, including escalation routes available under Indonesian practice.
AT A GLANCE
What Shapes This Policy Page
01
Clause Index
A jump menu at the top of longer policy sections lets you skip straight to retention, rights or contact. Built so you do not have to scroll the whole page on mobile.
02
Last-Updated Stamp
Every revision carries a visible date at the foot of the page. If the stamp moves, something material changed and the changelog tells you what it was.
03
Plain-Text Summary
Each major clause opens with a one-line summary in bold so you can scan the policy in under a minute before deciding whether to read the full paragraph.
04
Rights Buttons
Inline buttons for export, correction and closure requests sit beside the clauses that describe them, so action is one tap away from the explanation.
05
Glossary Tooltips
Hover or tap any underlined term — like processor, controller or retention — and a short tooltip explains it in everyday Indonesian-English wording.
06
Changelog Link
A separate changelog records every edit to this policy with dates and a short note. Useful if you want to see what shifted since your last visit.
Privacy Questions We Hear Often
We collect your registered name, a contact handle, your chosen password hash, and the wallet reference for DANA, OVO, GoPay or QRIS top-ups. Device fingerprint at sign-in is also stored to spot unusual access.
Top-up and withdrawal records stay for the period Indonesian financial-record practice expects from a cashier-handling brand. After that window closes, we purge the entries on the next scheduled retention run, where local law permits.
Yes. Send an export request from your account settings or write to the privacy inbox. We package your stored profile, transaction history and consent log, then deliver it through a secure link within the response window.
We share only what is needed with payment processors and verification partners to run your account. We do not sell contact details to advertisers, and marketing partners receive nothing unless you opt in through preferences.
Use the closure desk in the lobby footer. We confirm the request, settle any open balance, then erase personal fields. Some records stay for the retention window tied to anti-fraud duties, after which they are purged.
We update the last-edited stamp, post a short note in the changelog, and — for material changes — show a banner on the lobby the next time you sign in, so you can review before continuing.
Open chat from the lobby footer and ask for the privacy team, or write to the privacy inbox directly. A reviewer familiar with Indonesian practice will respond and walk you through the next steps.